Patient care depends on timely availability of drugs, consumables, and other materials. As compared to developed world, the supply chain in developing countries continues to be weak. In spite of the fact that 25 -35% of expenses are incurred on materials in health institutions, the well-developed techniques to manage supply chain as a scientific system are lacking. The total system requires critical information on need, demand, consumption, regulations and related issues to be dealt with in an integrated manner. There is need to consider affordability, quality and timely availability of materials. Further the efficiency of a health institutions partly consists in maximizing the quality of patient care per unit of cost for which supply chain management has an important role to play. With the fast-changing technology, there is an urgent need to acquire required skills to ensure timely supplies consistent with upgraded technology.

The three months certificate programme has been designed to train the participants from developing countries for appropriate methods in demand estimation, procurement, stocking distribution, inventory control and maintenance of supplies and equipments.


On completion of the course, students should be able to:

  • understand the supply chain management cycle right from production to consumption of materials
  • deal with day to day problems and issues in supply chain production, transportation and warehousing
  • understand supply chain management at primary, secondary and tertiary care facilities
  • discuss and formulate action plans for reforms in supply chain management for efficient healthcare delivery

Course Benefits:


  • Optimal use of resource and minimization of wastage of materials
  • Enhanced patient satisfaction through availability of right supplies and equipment


  • Acquiring skills in appropriate methods for procurement, distribution and maintenance of supplies and equipment
  • Participants will be able to make use of proper inventory management techniques to avoid over-supplies or stock out
  • The knowledge acquired will be helpful in handling higher management responsibilities in future

Expected Outcomes after Completing the Course:

At the end of the course, the participants should be able to draw out a roadmap for improvement of supply chain management in their institution for providing efficient medical care at an optimum cost.

Tools & Techniques:

Training methods for this Program include experience-based learning techniques such as

  • Diagnostic Instruments
  • Exercises
  • Group Work
  • Case Discussions
  • Formal Lectures

Eligibility Criteria:

  • Professionals dealing with materials in various health institutions, Directors, Medical Superintendents, Store officers, HODs of various clinical and diagnostic services, Specialists and Senior Medical officers, Senior Nurses, Chief /Head Pharmacists, Healthcare Consultants, Pharmaceutical Industrial Mangers and PhD/ MHA /MPH students

Program Fee:

  • National Participants: INR 10,000/- plus 18% GST
  • International Participants: USD 150 plus 18% GST
  • Online registration
  • No refund of course fee but substitute allowed


  • Group Discounts: Any organization sponsoring more than four participants from the same organization will be entitled to a discount of 20% on the program fee
  • Discount to Students and IIHMR Alumni: PhD/ MHA /MPH students/ IIHMR alumni will be entitled to a discount of 30% on the program fee

Study Materials:

Study materials, module-wise have been prepared by experts and duly recommended by the academic committee comprising of IIHMR faculty and eminent experts from the industry. Study material is written in simple English and self-explanatory filled with case studies, self- evaluation questions and examples. Additional guidance to extra reference materials is also provided.

Pedagogy and Learning Schedule:

Classroom lectures, case studies, group work, self- evaluation, assignments, quizzes, video presentation etc.

The course will be start from April 20 to July 15, 2021. The classes will be held on every Tuesday and Thursday from 3:00 – 4: 30 PM

Bank Details of NEFT/RTGS

Bank Name: HDFC Bank Ltd.
Bank Address: Plot No.11, Aggarwal Central Plaza, DDA Shopping Complex, Sector-5, Dwarka, New Delhi-110075
Bank Account No: 02490330000019
IFSC Code: HDFC0000249
Bank Account Holder Name: International Institute of Health Management Research
Address of Account Holder: Plot No.3, HAF Pocket, Phase-II, Sector-18A, Dwarka, New Delhi-110075

Connect With Us

Course Coordinator: Dr. A. K. Khokhar
Please Call:  +91-9818007543
Or Mail us at:

Meenakshi Sharma
Please Call:  +91-7428895913
Or Mail us at:

Course Contents:

  • Supply Chain Management in developing countries- An overview
  • Procurement process in developing countries including import procedures
  • Managing Supply Chain during disasters and pandemic viz. COVID -19
  • Forecasting, production, transportation and warehousing of materials
  • Inventory Control
  • Supply Chain outsourcing and PPP models
  • Equipment Management
  • Regulatory and ethical issues in SCM
  • Quality control and Performance measures in SCM

Evaluation System:

  • The faculty will be evaluating participants based on attendance, assignments, group work, and examination


  • 75% attendance is necessary to appear for examination in respective modules


  • Candidates who successfully completes the course will be awarded the certificate

Resource People

NABH Resource Person
Prof. (Dr.) A. K Khokhar
Adjunct Professor- IIHMR Delhi
NABH Resource Person
Prof. (Dr.) A. K Agarwal
Adjunct Professor- IIHMR Delhi
Professor, NIHFW, Delhi
Dr. J. K. Das
Professor, NIHFW, Delhi
Professor, IGNOU, Delhi
Dr. S. B Arora
Professor, IGNOU, Delhi
Ex-Medical Commissioner, ESIC
Dr. Surinder Kumar
Ex-Medical Commissioner, ESIC